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Celsius Plumbing website design

Client Michael Cairns
Durations 3 Months
Project Type WordPress Development
Country United Kingdom
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Overview

Celsius Plumbing is one of the leading plumbing companies in the UK, but their website had let them down. Even though the site was built on WordPress, it was rigid, slow, and not user-friendly. Even minor changes in content took more time and effort than they should, while the user experience, especially on mobile, was below average.

Their lead generation system was overcomplicated and difficult to use, which was a crucial part of their business that determined how many customers they could turn into conversions. If that wasn’t bad enough, their previous developer was very hard to communicate with and took weeks to perform even minor adjustments.

WP Pro Devs stepped in to transform their website into a fast, user-friendly, and flexible platform. Over three months, we completely redesigned the backend, introduced smart improvements, and worked closely with the client through weekly meetings to ensure everything was on track. By the end of the project, Celsius Plumbing had a website they loved—fast, responsive, and designed to drive results.

Key Challenges Faced by Client

  • Inflexible Website: Changes in simple content were cumbersome and time-consuming.
  • Slow Loading: The website took too long to load, hence giving a horrible user experience.
  • Poor Mobile Responsiveness: The site didn’t work that well on mobile devices, alienating a large segment of users.
  • The complex lead generation system made the lead funnel difficult to use, reducing the efficiency of capturing potential customers.
  • No Reliable Support: The previous developer’s poor communication and slow response time caused delays and frustration.

How WP Pro Devs Redesigned Celsius Plumbing’s Website

  • Full Backend Redesign: Implement a clean and flexible backend with ease of updating the content.
  • Optimized Website Speed: Performance enhancements were performed for fast loading.
  • Improved Mobile Responsiveness: The design is made to ensure a seamless experience on all devices.
  • Improved Lead Generation System: Restructured the lead funnel to be more usable and user-friendly.
  • Regular Collaboration: Conducted weekly meetings to ensure smooth progress and address feedback promptly.

Result after WP Pro Devs redesign the website

34%

Faster load

27%

More lead

450+

More keyword rank

Easier

Content Creation

Mobile-Friendly Redesign at Its Best

Overall Review Rating

5.0 Clutch

  • Quality 5.0
  • Communication 5.0
  • Recommendation 5.0
Clutch

WP Pro Devs successfully migrated the site, achieving the client's desired website speed score and copying over all meta tags and descriptions. The team delivered on time and within budget and communicated excellently via virtual meetings. They were committed to aftercare and detail.

Michael Cairns Director, Celsius Plumbing and Heating (Edinburgh) Limited

Successful Website Migration

WP Pro Devs successfully migrated a headless website to WordPress, maintaining the site’s structure and achieving desired speed scores. They ensured all meta tags and descriptions were copied over correctly.

Clear and Open Communication

Clients valued the clear and open communication maintained by WP Pro Devs throughout the project lifecycle. Virtual meetings and messaging apps were effectively used for updates and reviews.

Attention to Detail

The team’s attention to detail was frequently mentioned, ensuring all aspects of the project, from design to functionality, were meticulously handled and aligned with client expectations.

Positive Client Relationships

WP Pro Devs built strong relationships with their clients, becoming an integral part of their teams. Their friendly and approachable nature contributed to a positive working experience.

Interested in our top quality service?

WP Pro Devs is a team of experienced WordPress experts ready to finish your projects on time and with top quality. When you decide to work with us, you won't have to worry about finishing current projects;

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